STC to attend 2023 Centre Quality Event

The event is one of six gatherings being hosted by the City & Guilds Quality Team throughout March and April. The purpose of the event is for the C&G Quality Team to share details of their updated Quality Assurance model with all of their CoC Centres.

Being a City & Guilds CoC - or Certificate of Competence - Centre means the establishment is approved to deliver the range of City & Guilds Land Based courses to a high standard. We have held CoC Centre Status since 2019.

Event attendance is mandatory to all CoC Centres and the events are taking place in various locations in England and Wales so that each Centre can attend the one most convenient for them. Locations being offered include Leicestershire, Gloucestershire, Hampshire, Powys and Yorkshire.

The new Quality Assurance model will be rolled out to all CoC Centres later this year, so these events are the ideal opportunity for Centres to find out all they can to ensure a smooth transition. Skills Training Centre’s Sales & Quality Manager, Yvonne Beddow, will be attending the event.

Why is this event important?

Our partnership with City & Guilds is a strong one and we want to do all we can to maintain this by ensuring that our delivery is of the highest possible standard both now and in the future as changes are introduced.

Rolling out a new Quality Assurance model is C&G’s way of ensuring that the delivery of their courses is meeting their own high standards, regardless of where they are being delivered. Setting out details of what is expected from CoC Centres is a great way to ensure each and every delivery team knows what is expected of them and has methods in place to ensure these are achieved.

Our values

Two of our core values revolve around quality assurance and customer satisfaction; two things that could be impacted if we weren’t fully successful in embedding the new Quality Assurance model. 

• Authenticity
  We aim to exceed expectations for both customers and each other. We give maximum effort from beginning to end.
  
  

• Customer Satisfaction
  We aim to provide exceptional customer service and act in the best interest of the customer at all times.

These values underpin our desire to attend this event and ensure that our quality of delivery meets, if not exceeds, what is required. Our entire team goes above and beyond to ensure that the training we provide is of the highest quality, which enables delegates to achieve their potential, pass assessment and come away at the end of their experience completely satisfied with the service they’ve received. 

C&G Land-based / NPTC courses we offer:

• Pesticides - PA1 & PA6A
  Offered as a scheduled course, this programme is two days in duration, plus a day for assessment. The next course date is 3-4 May, with further dates available in July, September and November this year, as well as January and March 2024. This course is designed for those required to carry out spraying operations using hydraulic nozzle and rotary atomiser applicators, granular or hand held applicators. Upon completion, delegates will have the skills and knowledge to pass the NPTC test for modules PA1 and PA6A.
  
  

• Brushcutters and Trimmers - Novice Users (NPTC ITA)
  This course will provide novice users with the skills and knowledge needed to operate brushcutters and trimmers. It will cover risk assessments, H&S legislation, PPE, H&S features of the equipment, maintenance, safe operation and storage. The aim is to enable delegates to achieve the NPTC Integrated Training and Assessment (ITA) certificate.
  
  

• Brushcutters and Trimmers - Experienced Users (NPTC ITA)
  This course covers the same topics as the Novice course, but pitched to more experienced users, to enable them to achieve the NPTC ITA certificate.
  
  

• Chainsaw - Windblown Trees (NPTC)
  Delegates will acquire the skills needed to safely sever uprooted or windblown trees using a chainsaw as well as discover relevant health and safety legislation and industry good practice in relation to windblown trees.
  
  

• Chainsaw CS30.1 & CS30.2 - Basic Maintenance and Cross Cutting (NPTC)
  Designed for those required to carry out basic maintenance on a chainsaw, this course will equip participants with the ability to identify and maintain any given chainsaw, identify safety features and be aware of dangers, and demonstrate safe operation, an awareness of safe lifting and understanding of the dangers of kick back.
  
  

• Handheld Hedge Cutters - Novice Users (NPTC ITA)
  This course will provide delegates with a good understanding of different hedge types and growth habits and how to safely maintain and use a handheld hedge cutter, with the end aim of achieving the NPTC ITA certificate. Topics covered include risk assessments, H&S legislation, PPE, H&S features, maintenance, prepping a work area, safe operation, and the safe cleaning, storing and transporting of equipment.
  
  

• Handheld Hedge Cutters - Experienced Users (NPTC ITA)
  This course covers the same topics as the Novice course, but pitched to more experienced users, to enable them to achieve the NPTC ITA certificate. Topics covered include risk assessments, H&S legislation, PPE, H&S features, maintenance, prepping a work area, safe operation, and the safe cleaning, storing and transporting of equipment.
  
  

• Pedestrian Mowers - NPTC (001435)
  The aim of this course is to equip delegates with the skills to use pedestrian controlled mowers safely and successfully pass the NPTC assessment upon completion. Topics covered include Machine maintenance, site inspection, identification of hazards, environmental factors, safe use of equipment and machine after-care.
  
  

Explore the range of NPTC courses we offer and get in touch if you’d like to know more about this event or one of our courses…